Why is DSTV Now Buffering?

DSTV Now is a great way through which you can enjoy your favorite movies and shows on the go. If you have a DSTV subscription, then you definitely should sign up for DSTV now. Doing so is easy and should take only a couple of minutes. The great thing, however, is that once you have signed up, you can enjoy DSTV on your Android or iOS device. The only challenge that you are going to have in this regard is the issue of internet. If you do not have enough data, then your DSTV Now experience is going to be rather limited. DSTV Now works great even on the smallest of smartphones. However, there are times when buffering occurs while you are watching your favorite shows. So, what causes DSTV Now buffering?

Why DSTV Now Sometimes Buffers

The reason why DSTV Now sometimes buffers has to do with the quality of your internet connectivity. If you have a poor internet connection, then you are going to find that your shows will not be displayed in the smooth way that you are used to on television. DSTV Now buffering occurs due to poor internet connectivity.

What kind of internet do I need for DSTV Now?

In order to use DSTV Now without buffering, you need a broadband internet connectivity. This can be 5G, ADSL, 3G/HSDPA, 4G/LTE or Wi-Fi. Your internet needs to have a minimum speed of 2mbps. However, DSTV recommends 4mbps for the best, buffering free experience. Check out the provided article for more on this subject.

Whose Fault is it?

The fault does not lie with DSTV itself. I know, most people want to direct their anger in that direction, by really, the fault is with either you or your internet services provider (ISP). It could be your fault because you skimped out on bandwidth and got the cheapest offer that’s out there. Now, your ISP or your phone company may be providing you with the service that you paid for. It could also be that you actually paid for a high quality connectivity, but your provider is failing to deliver.

What to do when DSTV Now keeps buffering

There are a number of things that you can do to solve the DSTV Now app buffering non stop problem;

  • Check to see if you have a high quality internet connectivity. If not, you may need to upgrade to a better plan that offers you enough bandwidth to use DSTV Now.
  • Another solution when DSTV Now keeps buffering is to download shows onto your phone or tablet. You can then watch them uninterrupted when they have been fully downloaded onto your device. Of course, this will not work if you wish to watch live television. Also note that shows cannot be downloaded directly if you are using DSTV Now on your computer or laptop. That’s because you need the DSTV Now App to carry out downloads. There are workarounds but they are rather cumbersome.
  • You can also eliminate DSTV Now buffering by reducing the quality of your streaming. You do this by clicking on the settings button while watching your show. Choose a lower bandwidth, such as 480p. This will enable DSTV Now to cope with your slow internet connectivity.
  • If you are sure that you have paid for the best internet plan possible, but your DSTV Now keeps buffering, you should consider getting in touch with your ISP and they will help you out.

There you have it! Hope this article was helpful to you. Feel free to leave a comment in the section below if you would like to say something. We love hearing from you! Otherwise have a pleasant day!

11 thoughts on “Why is DSTV Now Buffering?”

  1. Weird as netflix runs smoothly, phones in the room get 70Mbps download with a 5ms latency and the netflix connection test says it’s 56Mbps. Dstv Now freezes constantly and then buffers, does the same with the tv in the living room that’s connected with a LAN cable on our rooter, we have a 200Mbps download fibre package.

    • Okay. It’s always a difficult one to pin down, isn’t it? Sounds like your internet is more than adequate. Offhand I would say maybe you are running too many connections at once? Mind you I am just fishing… Or maybe you need to change your browser. Or reload the browser. Or choose a lower quality connection on the settings button while watching your channel. Maybe go to 720p. Or restart your devices… All possible solutions. If no joy, then get in touch with DSTV. They will probably blame it on your internet but hey…!

  2. Hi have dstv now and most bbc channels don’t work just says oops something has gone wrong. With a 401 error code. This happens on my 4k LG smart tv. On my pc and laptop this does not happen. Most posts say clear your cache. Cannot clear cache on my tv. Tried every suggestion switching of all. On a 20 Meg Fibre line uncapped. NO other app. gives me a problem. Amazon YouTube etc. I noticed this only started when dstv started to upgrade more channels to 1080 resolution. I think their hardware is overloaded.

    • Hmmm. You can actually clear the cache on your TV. Also try logging out and back in, if that’s relevant. Otherwise reach out directly to DSTV. They are extra responsive on Twitter.

  3. Having the same Issue now. 100mbps fiber internet and DSTV now freezes and buffers every 60 secinds. Restart the app, plays fine for 60 seconds and then freezes again. They are clearly doing something wrong or something on purpose, I will be very fumed if I miss the F1 Qualifying today due to this. DSTV must fall we need better sport coverage in SA.


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