How to Set Up Call Diverting or Call Forwarding on MTN South Africa

Are you looking to set up call diverting on MTN South Africa? Doing this can be useful if you wish to send calls to a different number. Perhaps you have two phones lines and you wish to receive all calls on one of them. Call diverting is sometimes referred to as call forwarding. Below is how to set up call diverting or forwarding on MTN South Africa. You have the option to do the following;

  1. Divert all MTN calls.
  2. Forward only unanswered MTN calls.
  3. Divert calls only when your phone is off.
  4. Forward calls only when your phone is busy.
  5. Divert all calls to voicemail.

Codes to Activate Conditional Call Forwarding on MTN

Below are the codes to set up conditional call forwarding on MTN South Africa;

Call Forwarding ServiceCode to activateCode to cancel
Divert when calls are unanswered**61*(number to divert to)#Read here
Forward when your phone is off**62*(number to divert to)#Read here
Divert when your cellphone is busy**67*(number to divert to)#Read here
Divert all calls**21*(number to divert to)#Read here

Diverting or Forwarding all MTN Calls

You may be looking to divert all MTN calls to another number. Should this be what you want, you need to take the following steps;

  1. Dial **21*number to divert to#
  2. As an example, you could dial; **21*083 321 4356#

What happens next?

From now on, all calls will be diverted to the MTN number that you have specified. This setting is without condition. All your calls will be diverted to the number that you have set up. For conditional MTN call forwarding, read the rest of this article.

How to activate call forwarding for unanswered calls on MTN

To divert or forward MTN unanswered calls to another number, you need to take the following steps;

  1. On your MTN phone, dial **61*number to forward calls to#
  2. An example will be **61*083 321 4356#

What happens then?

Doing the above means all your unanswered calls will now be diverted to the specified MTN number. If you answer your calls, then no diverting will take place.

How to divert MTN calls only when phone is off

Forward calls when phone is off

You also have the option to divert your calls on MTN only if your phone is switched off. To do that, you need to take the following steps;

  1. On your MTN phone, dial **62*number to divert to#
  2. An example will be; **62*083 321 4356#

Explanation

In the above scenario, calls will only be forwarded to the divert number if your phone is off. If the phone is on, then no diverting will take place. This could be a handy setting in the event that you ever run out of power.

Diverting MTN calls only when your phone is busy

This is yet another MTN call divert setting. To divert your calls to another number only when your phone is busy, you need to do the following;

  1. **67*number you wish to divert to#
  2. An example would be; **67*083 321 4356#

Explanation

There are many times when somebody tries to call you when you are already on another call. Of course, the best would probably be to set up call holding. But not many people are willing to hang on while waiting for you.

That becomes an issue if you have a business phone. You could end up losing a lot of clients that way. The remedy would then be to set up all calls that are made when you are busy to be diverted to a colleagues’ phone.

How to divert MTN calls to voicemail

You also have the option to divert all calls to voicemail. To do that, you need to take the following steps;

  1. Dial +27 83 14 followed by the last nine digits of your MTN South Africa number.
  2. An example would be; +27 83 14 87 363 5252.

Summary

That’s how to set up call divert on MTN in South Africa. Forwarding calls to another MTN phone can be very useful. This applies not only in your personal life, but also in business. You may also be interested in our MTN call barring article. Otherwise feel free to ask questions or leave a comment in the section below.

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