How to Replace an Expired Payoneer Card

Payoneer is a company that I have covered extensively on this blog. As an alternative to Paypal, it’s really second to none. Okay, maybe it’s second to a few other companies, but Payoneer works great in countries such as Zimbabwe where Paypal is only half available. Anyway, I use Payoneer to get payment from clients for the work I do online. At one point, I lost my Payoneer card and went through the process of having it replaced. However, the replacement card is now only a few months from expiring, so I have had to look at having it replaced. So, how do you replace a Payoneer card that has expired or that’s about to expire?

Replace your Payoneer card before it expires

The first thing that I need to point out is that you should take steps to replace your card a few months before it is due to expire. That way, you won’t have interruptions in your schedule. Depending on where you live, you may have to wait up to 3 weeks before receiving your Payoneer card. So, you need to factor in this time frame when making your planes.

NB: My car has now arrived. It took only a week and a half to reach me. So, that was great!

When to order a new Payoneer Card?

Payoneer advises that ordering of new cards should be done 90 days before the current card expires. This time frame is aimed at limiting interruptions to your business.

How do I know if my Payoneer Card is about to expire?

You can see the expiration date for your Payoneer card on the card itself. 90 days before your card expires, you will also receive notification in your Payoneer account telling you that you should order a new one soon. Be aware that the expiration date of the card is actually the last day of the month that’s written on the card. The following is the email that I got from Payoneer when my card was about to expire;

Dear blah, blah, blah, blah,

We would like to notify you that your Payoneer Prepaid Debit MasterCard® is about to expire.

In order for us to send you a new card, please log in to your My Account and complete the following steps:         

Click on the link: your card will expire on 4/2020.               

Enter the requested verification details.

Confirm your shipping address. If your shipping address has changed, please update the relevant information.                

Click on “reissue card”

Once you have submitted the required information, a new card will be shipped to you, free of charge. You will receive an e-mail confirmation with the estimated arrival date of the card.

Note: Your current card will remain active until you receive and activate the new card.

 If you have any questions, please feel free to contact us.

Thank you,The Payoneer Team

How to order a new Payoneer Card?

To order a new Payoneer card to replace one that’s about to expire, you need to log into your Payoneer account.  Once there, click on “Settings.” From there, you need to choose “Card Management.” Find the card that is about to expire and click “Order New.” You will then need to fill out the confirmation details on the next page.

How much do I pay to replace an expired Payoneer Card?

Replacements for expired Payoneer cards is done free of charge.  However, if you lose your Payoneer Card, you will be charged a small amount for the replacement card.

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