Are you looking to port a Telkom landline number to Vodacom? If yes, then you have come to the right place. Number porting is one of the most convenient services on the South African telecommunications scene. It means you don’t have to worry about losing your number after moving to a new network. Things are simple when porting on mobile. You can do it yourself and the process is completed within 24 hours. But what happens if you wish to move your Telkom landline number to Vodacom?
Landline number porting
To port a Telkom landline number to Vodacom, you need to take the following steps;
- First, you need to make sure that you have settled all you outstanding bills with Telkom. You will have to provide proof that this has been done.
- When your bills have been paid up, approach your nearest Vodacom shop and tell them that you wish to port your landline from Telkom.
- They will provide you with paperwork to fill out to start the process.
- Please reveal if the number that you wish to port from Telkom has an ADSL line. If that’s the case, you will need to get a new number for your ADSL. That’s because ADSL lines are automatically disconnected when a number is ported from Telkom.
- A port request is then send from Vodacom to Telkom.
- If Telkom approves, you will be notified. This usually happens within 2 weeks. At this point, you will need to provide a date for when you wish to have your number ported.
- You should not cancel your service with Telkom during the porting process. Otherwise, the process will not be completed. Only cancel when you have successfully moved your Geographic landline number from Telkom to Vodacom.
Can I switch back to Telkom?
Yes, you can switch back to Telkom after porting your landline to Vodacom. If your number was ported fraudulently, you can immediately lodge an appeal to have it reversed. However, if you have simply changed your mind, you are going to need to wait 60 days before going back to Telkom.
This waiting period is universal across the industry. It’s probably designed to stop people from abusing the system by lodging port requests on a daily basis. And if you would like to move to a 3rd part network, you cannot do so before 3 months have elapsed. So, you need to take this into account.
Rejection of port request
Generally speaking, you can port your Telkom landline number to Vodacom without an issue. However, there are instances where Telkom may reject your port request to the Vodacom Fibre Fixed Voice service;
- You owe Telkom some money. Clear this and provide documentation before making your porting request.
- You have not provided the correct information
- The information that you have provided is incomplete.
- Your port request may also be rejected if you are moving from one Geographic location to another.
Do I need to pay something?
Yes, you will need to pay a fee to have your number ported from Telkom to Vodacom. The fee varies depending on the target network. In this case, the target network is Vodacom. To port a Telkom landline number to Vodacom, you need to pay a fee of R150. That’s the amount for Geographic number porting.
Please note that only Geographic landline numbers can be ported from Telkom to Vodacom. These are numbers beginning with, 021, 031, 011, 012, 032 and so on. Numbers beginning with 087, 086, 080 cannot be ported.
Advantages of porting your Telkom landline to Vodacom
The main advantage of number porting is that it enables you to switch to a different network without losing your number. We have been writing lot’s of articles on how to port to Telkom mobile from Vodacom, MTN and Cell C. In this instances, you wish to move your Telkom number to Vodacom.
You will have noticed that if you wish to port a Telkom landline to Vodacom, you are going to need to fill out a lot of paperwork. That’s different from porting for mobile to mobile. In that instance, all that you need to do is to buy a SIM for the network to which you wish to move. Afterwards, you can complete the porting process from your mobile phone.