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  1. I went to my nearest shop on Monday 26/10/2020 to port from Mtn to telkom they told me around 20:00pm my old mtn will be inactive but until today its still active. Whats the problem??

    1. Porting can take up to 3 days, according to Telkom. So you are still within that period. If nothing happens by the 30th, you will probably be better off going back to the Telkom shop to get the issue sorted out.

    1. Hey. You need to first buy the Telkom SIM. Don’t know if you already have that one. If you have one, you don’t need to go to a Telkom shop. Once you have the SIM, simply follow the instructions given in this article. But you will have to wait up to 24 hours before a port request is approved. So, this is not something to do if you are in a hurry.

    1. To port, you need to buy a Telkom SIM. Next, RICA that SIM. Then follow the instructions given in this article or do the porting in your nearest Telkom shop. It’s the easiest. Tell them while buying your SIM that you wish to port and they will do it for you.

  2. Hello, I am trying to port from mtn to telkom via sms.
    The reply is: PortInBySMS service is temporarily suspended. please use alternative channels.
    Please can somebody assist & what are the other channels?

        1. Yeah. That’s a problem. Did sending a message PORTME#IdNumber#ICCID fail? If yes, then there is really little that can be done other than to try and locate a nearby store.

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