How to Check your Balance on a ZESA Meter

The modern lifestyle, it appears, is designed to give us high blood pressure. There are so many things to worry about; where to get roller meal, the price of commuter omnibuses, where to get fuel and now, whether or not you still have enough electricity in your prepaid ZESA electricity meter. It used to be that we would go blissfully from day to day; only having to worry about settling ZESA bills at the end of the month. Now, if you don’t top up your meter, you will not eat. Or so it would have been had it not been for the fact that continuous load shedding has taught us all to use gas. So, how do you check the balance on a ZESA meter?

How much electricity remains in my ZESA meter?

To check your balance on a ZESA prepaid electricity meter, all that you need to do is the following;

  1. Go to your meter and flip open the clear white cover
  2. Dial 801 and press the enter button
  3. You remaining electricity will be displayed on the screen.

What happens if I fail to top up my ZESA on time?

Failing to topup ZESA can have interesting consequences. For one thing, when it reaches a certain threshold, a red light will be switched on on the meter. If you are the hardy type who is capable of ignoring such things, the meter has an extra way of jostling you into action. At some point, an alarm will begin to sound on the meter. The tone is designed to get you hurrying to the nearest outlet that sells prepaid electricity (or to your phone). Of course, you can turn off this alarm. However, should you do so and continue to ignore the fact that you are running out of electricity, your house will, after a day or so, be plunged into darkness. Again, this is something of a moot point in most suburbs where there is hardly any electricity to talk about anyway. Should this happen, you will then need to go next door because the ZESA meter cannot be topped up without connection to a live outlet.

18 thoughts on “How to Check your Balance on a ZESA Meter”

  1. The balance shown on my prepaid ZESA meter does not change daily any longer. The visible figure remains the same every day. I tried dialing 801 but connect fail appears. What else can I do?

  2. There are no numbers showing on prepaid ZESA meter except a series of dashes( ===). I put in 801 enter and connect shows until it goes off. I recharged put in the token number it just read connect and went back to (—–)

  3. Hey. That’s probably because you have a different type of meter than the one described above. Check on the meter to see the correct code for your meter. Or check on this article.

    • You need to go next door wonoconnecta meter yacho. I am assuming kuti magetsi acho anga aperesesa. If that is the case, you need a power connection to be able to recharge your meter. If you have power yet your meter is not turning on, then it’s something else.

  4. I have a faulty zesa recharge gadget Itron. I long reported this to Zesa Chinhoyi but they are reluctant or ignorant to at least come and assess it.

    What can I do.?


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