You may notice, when you go into your Payoneer account, that some of the transactions are listed as pending. So, what are pending transactions in Payoneer? What does it mean when a Payoneer transaction is listed as pending? Here is everything that you need to know about Payoneer pending transactions;
Pending Transactions are because Payoneer transactions are not processed immediately
What you need to know is that it takes a little while for Payoneer transactions to be processed. We have previously talked about pre-authorized payments. Pending transactions are those transactions, including Payments, that are still pending. Usually, higher amount transactions tend to spend a lot more time on the pending list.
Pending transactions can also be because Payoneer has requested verification of your account. Usually they ask you to provide some form of documentation. After you have done this, it may take time for them to release the payment while they are reviewing your verification documents. So, you may need to wait a bit.
How long do Payoneer payments remain pending?
There is no hardrule when it comes to Payoneer pending transactions. However, on average, you can expect transactions to remain pending for anything up to 2 days. If you feel you have waited too long, don’t hesitate to get in touch with Payoneer to ask what the issue is about.
You need to be patient
The thing about financial payments is that you need to be patient. Most online payments take a couple of days to be cleared. This is something that happens even when you are receiving money via Western Union. When I receive money via Payoneer, as an example, it takes five days for it to be cleared! That is something that also happens with Upwork. In that case, I actually need five days for Payoneer and five days for Upwork, meaning I only receive payment after ten days! Online payments are, therefore, seldom cleared in a single day.
My payment is pending and my documents are under review what can I do?
You can probably only wait. Things will work out eventually. Payoneer appears to be grappling with the move from Wirecard to their own card issuer. So, they have been reviewing lot’s of documents to verify people’s addresses etc. If you have an issue, reach out to Payoneer via the contacts that are on their site.
What about my case? payment due to me is still pending and I don’t have the required passport or drivers license for verification. What should I do? I want to cancel that payment so the loader can send the money directly to me thru bank. Please help. It’s been 11 days already in the pending status.
Hello My payment is still on pending status because my credentials are still on nder review status. i have waited for 8 days already but I got no response from the company. I provided all the details so I think it’s their responsibility now to tell me whats the problem so that I can provide it immediately. I hope Payoneer will be sensitive enough to cater the needs of their customer.
Thank you!
Did you submit the required documents? Maybe you should reach out to Payoneer and they should be able to help you.
I am a freelancer, and client paid via payoneer.
Payoneer sent me an email to ask additional information of my payer.
But it’s still pending although he provided required information to them.
When they will release this fund?
Don’t worry. They may simply be reviewing information about he payer. You could contact them to find out what’s happening exactly.
Thanks for your kind reply.
I know ‘Contact Us’ exists on any website.
I just wonder if someone has similar experience. 🙂
Upcoming transactions section showing the purchase made in February 2020! What’s up with that?
Hmmmm. Curious. Probably software lagging behind?
Can you please help me my payments still pending I need the money.
Please help me I already submitted IDs for the verification but still my payments is pending.
Costumer I’d: 51…..
Please get in touch with Payoneer directly
What will happen to pending transactions if my account wouldn’t get verified because of ID issue? How to get the money back from pending transaction?
I am sure your money will still be in there. Get in touch directly with Payoneer for help. You may wish to find them on Twitter. I find them to be responsive on there.
Hello. I have the same issue with yours. May I know what happened to you pending payment? Did it stay pending until you verify?