The following are the numbers for reporting ZESA faults in Harare. Should you encounter problems (other than load shedding), these numbers should come in handy;
| District | Customer Center | Suburb Code | Number | |
| East | Mabvuku | H5,H15,H8,H6,H14 | 704235 2906937 | hremabvuku@zedc.co.zw |
| Borrowdale | H1,H2,H7,H28 | 704233 2923102 | hreborrowdale@zedc.co.z | |
| CBD | H10,H14 | 704237 292103 | hrecbd@zedc.co.zw | |
| Mabelreign | H12,H26 | 706454 2906938 | hremabelreign@zedc.co | |
| North | Kuwadzana | H11,H16,H21 | 706455 2918103 | hrekuwadzana@zedc.co.zw |
| Warren Park | H18,H13 | 706453 2906939 | hrewarrenpark@zedc.co.zw | |
| Glen View | H19,H23 | 706451 2931960 | hreglenview@zedc.co.zw | |
| South | Waterfalls | H17 | 704232 2931961 | hrewaterfalls@zedc.co.zw |
| Southerton | H9 | 704231 2931959 | hresoutherton@zedc.co.zw | |
| Chitungwiza | Makoni | C1,C2,C3,C4,C5 | 070-24921 2923105 | callcentrechit@zedc.co.zw |
What’s the Code for my Suburb?
You should get a pretty good idea of the code for your suburb simply by looking at the above table. As an example, it’s easy to guess that the code for Sunningdale is H17 based on the fact that it is located near Waterfalls. However, if you would like to get the specific code for your specific suburb, then you should be able to find it on this link.
What do I do when I encounter a fault?
Should you encounter a fault in your specific suburb, then it should get in touch with the relevant ZESA personnel using the number given above.
Here is a link to help you find your ZESA meter number. This should come in handy should you lose your number in one way or the other. Anyway, don’t hesitate to get in touch with us if you have any further questions about ZESA faults Harare.
we still have numbers that are said to be non- existant!!!!!!!!!!!!! correct this asap pliz
For Harare numbers prefix 0242 to make the number work
i have followewd all the channel reporting my fault, but the zesa gelnview team is very rude, now on dya 3 no electricity
There were issues relating to the recent rains and faults at Hwange. Hopefully your issue has been resolved
phoned for more than 5 days now to report a fault no one is replying. is there any other way to use.
If you are in Harare, here are Zesa whatsapp numbers.
We need help in Kambuzuma Section 1. Houses number 20 to 40. we frequently experience power cuts. the rest of the houses will be having power. sometimes when we all dont have power, when its restored those houses do not get power (tinoti kujumper). We always get a response that its a fault but what type of fault that can not be fixed once and for all.
We desperately need your help ZESA
Forwarded to ZESA
We desparete need help Zesa the prepaid meter failed to juice token almost 1week now our house number is 104444 zengeza 4 chitungwiza please come and assist us my number is +2637755555555
You may get help from the ZETDC Meter Test Section, Harare, phone +263 24 2750469
We’ve been having this problem too in Western Triangle since end of March, we go for days without power mostly whenever it happens
Hi can u attend a fault at number 3 rossal road greendale kamfinsa
Hi. Please get in touch with ZESA directly.
Zesa joushu nkomo its too much some houses getting electricity for 2 days then the next 5 days akajamba musingagadzire.this has been happening for a month we now suspect its politically linked
Glenwood near Tobacco rsch it’s truly disheartening electricity is fully up for houses a stone’s throw away whilst ours spend a good 4 days so far without any electricity.We are located by the last houses near Tobacco research & the water borehole.Countless efforts hv been made to connect with your team but in vain.We are still awaiting as this has adverse effects on our person and work related issues.Pliz kindly intervene.Thank u
we are in zengeza 3 in mavhu road, day 3 no electricity. please help us
Good day, We need help in Dzivaresekwa 1 we have an issue. Houses number 197/A Shumba street. we frequently experience power cuts. The rest of the houses will be having power. sometimes when we all dont have power, when its restored those houses do not get power . It’s now 6 days without Zesa.
We’ve been engaging you guys to give us a permanent solution in Western Triangle since end of March. Not all houses get power after load shedding or the whole area loses power at odd hours in the night and this happens at least twice a week and when houses are skipped, we can go for days without power. Last time I ended up throwing food away from the fridge in this economy. It’s really draining engaging ZESA personnel and I now know most of them by name anyways, that’s just how frequently I get in touch with you
Experienced a faulty last night on 24264 unit P ext and now we are wout power while the rest of the hses have. Failed to reach chitungwiza zesa
Zesa makoni we need assistance ku unit M seke chitungwiza magetsi ekuno anongodzimwa, dzimwa same times we spend 2 dayz tisina magetsi, titori murima soo other areaz like unit L, unit K, unit C most of the timez vanenge vanawo magetsi, we need yo clarity on this issue, thank you
All we can say is your happiness will continue to suffer without some way of getting offgrid. We did and zvakabva zvarapa BP yedu
Have been trying to contact Mabvuku for days now either the phone numbers have been changed cell phones never
get answered big problem
Some houses have electricity, some don’t have for almost a week now.Can this be rectified in Unit F , Chitungwiza