The following are the numbers for reporting ZESA faults in Harare. Should you encounter problems (other than load shedding), these numbers should come in handy;
| District | Customer Center | Suburb Code | Number | |
| East | Mabvuku | H5,H15,H8,H6,H14 | 704235 2906937 | [email protected] |
| Borrowdale | H1,H2,H7,H28 | 704233 2923102 | [email protected] | |
| CBD | H10,H14 | 704237 292103 | [email protected] | |
| Mabelreign | H12,H26 | 706454 2906938 | [email protected] | |
| North | Kuwadzana | H11,H16,H21 | 706455 2918103 | [email protected] |
| Warren Park | H18,H13 | 706453 2906939 | [email protected] | |
| Glen View | H19,H23 | 706451 2931960 | [email protected] | |
| South | Waterfalls | H17 | 704232 2931961 | [email protected] |
| Southerton | H9 | 704231 2931959 | [email protected] | |
| Chitungwiza | Makoni | C1,C2,C3,C4,C5 | 070-24921 2923105 | ca[email protected] |
What’s the Code for my Suburb?
You should get a pretty good idea of the code for your suburb simply by looking at the above table. As an example, it’s easy to guess that the code for Sunningdale is H17 based on the fact that it is located near Waterfalls. However, if you would like to get the specific code for your specific suburb, then you should be able to find it on this link.
What do I do when I encounter a fault?
Should you encounter a fault in your specific suburb, then it should get in touch with the relevant ZESA personnel using the number given above.
Here is a link to help you find your ZESA meter number. This should come in handy should you lose your number in one way or the other. Anyway, don’t hesitate to get in touch with us if you have any further questions about ZESA faults Harare.
we still have numbers that are said to be non- existant!!!!!!!!!!!!! correct this asap pliz
For Harare numbers prefix 0242 to make the number work
i have followewd all the channel reporting my fault, but the zesa gelnview team is very rude, now on dya 3 no electricity
There were issues relating to the recent rains and faults at Hwange. Hopefully your issue has been resolved
phoned for more than 5 days now to report a fault no one is replying. is there any other way to use.
If you are in Harare, here are Zesa whatsapp numbers.
We need help in Kambuzuma Section 1. Houses number 20 to 40. we frequently experience power cuts. the rest of the houses will be having power. sometimes when we all dont have power, when its restored those houses do not get power (tinoti kujumper). We always get a response that its a fault but what type of fault that can not be fixed once and for all.
We desperately need your help ZESA
Forwarded to ZESA
We desparete need help Zesa the prepaid meter failed to juice token almost 1week now our house number is 104444 zengeza 4 chitungwiza please come and assist us my number is +2637755555555
You may get help from the ZETDC Meter Test Section, Harare, phone +263 24 2750469
Hi can u attend a fault at number 3 rossal road greendale kamfinsa
Hi. Please get in touch with ZESA directly.
Zesa joushu nkomo its too much some houses getting electricity for 2 days then the next 5 days akajamba musingagadzire.this has been happening for a month we now suspect its politically linked
Glenwood near Tobacco rsch it’s truly disheartening electricity is fully up for houses a stone’s throw away whilst ours spend a good 4 days so far without any electricity.We are located by the last houses near Tobacco research & the water borehole.Countless efforts hv been made to connect with your team but in vain.We are still awaiting as this has adverse effects on our person and work related issues.Pliz kindly intervene.Thank u