A few days I had an interesting experience with my laptop that I thought I should share with my readers. I have had the laptop that I use when writing these articles for nearly 8 years, which is quite a long time, all things considered. The thing has, honestly, seen better days, but it still does the job rather well. Indeed I am quite fond of the old clunker, which is why I got filled with consternation a few days ago when it simply refused to boot up. Here is the solution to the laptop won’t start problem as well as a few other laptop troubleshooting tips;
Laptop refuses to restart after hard shutdown
You see, I use my laptop as a wireless hotspot when connected to an Ethernet network. This is quite convenient and allows me to connect both my phone and tablet to the internet without having to worry about data limits.
Anyway, a few days ago, I tried switching on the hosted network using command prompt. However, the thing simply refused to start and after a few minutes of scratching my head, I decided to head over to Device Manager to see whether or not I was having problems with any of the hardware on my laptop.
Device Manager, unfortunately, did not show any problem. I then decided to uninstall the WiFi adapter drivers from my computer as a way of solving the hosted network problem. What usually happens is that when you uninstall drivers from your computer, they get automatically reinstalled when you turn on your computer.
A frozen computer
However, the moment I hit Uninstall drivers in Device Manager, my entire laptop froze up. I waited a couple of minutes without any change. You see, the WiFi adapter on my PC has long given me a lot of problems, including when updating my computer to the latest version of Windows.
I was actually forced to remove the PCI-e card from my laptop in order to go through with the update. I have had several instances where trying to uninstall of do other things with the WiFi drivers froze up my computer.
A hard restart
The only thing to do when this happens is to hard restart the computer. That is what I did on that fateful day. When my computer remained frozen for a few minutes, I pressed and held the power button. This forced my laptop to turn off.
Laptop won’t restart
A few moments later, I tried turning on my laptop by pressing the power button. That was when my misery really began. No matter how much and how long I pressed on the power button, the laptop simply refused to be restarted.
In fact, I was getting nothing at all from the computer. It was as if power was not getting to the thing. That was despite the fact that the battery was fully charged and I had the thing connected to a power adapter.
How to reset a laptop that refuses to restart
After hours of research, I later determined that my laptop had probably encountered hardware conflicts which were causing it to remain unresponsive. So, should you encounter the same problem, here is what you need to do to reset a laptop that refuses to be restarted;
- You need to remove the battery from your laptop
- Also unplug the AC power cable
- Now, you need to discharge the capacitors on your laptop. You do this by pressing and holding the power button for at least 1 minute.
- Afterwards, connect the AC power cable (without the battery).
- Try to restart your laptop.
The above steps are what I did to solve my problems. However, the problem on mine was particularly intense. I actually had to leave the laptop for 3 or 4 hours without a power connection and with the battery off before attempting the restart. I also needed to remove the WiFi PCI-e card and the CMOS battery while at it.
After a few attempts, my laptop finally agreed to cooperate. However, turning on the hosted network now terrifies me. So, I will have to find a solution to that particular issue.