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Solution to the Windows 10 Version 1809 Update Problem

Windows 10 Update Stuck at 82%

Updated: If you are having problems updating your computer to the Windows 10 November 2019 update, then this solution should work for you. Seems like each time a version of Windows 10 is released, problems arise that are caused by compatibility between the hardware and software. Read on for more.

If you are one of the thousands of people out there who have been failing to update their computers to Windows 10 version 1809, then you have come to the right place. This article shows you two potential solutions to the Windows 10 update stuck issue. The first one is less drastic while the second involves opening you PC. Even the second solution is simple enough that it can be carried out by non technical people. So, what’s the solution to the Windows 10 Version 1809 Problem?

solved windows 10 version 1809 update problem

Solution 1 to the Windows 10 failure to update problem

Thanks to our reader Zowl for giving us this solution. Feel free to leave you own feedback in the section below if you would like to contribute to this article. To resolve the Windows 10 version 1809 update stuck problem, all that you need to do is the following;

  1. Right click on the Windows app to the bottom left of your screen and choose Device Manager
  2. In Device Manager, click on Network Adapters
  3. Right click on your WiFi Adapter
  4. Choose Uninstall Device
  5. You will receive a warning that you are about to uninstall the device from your PC
  6. Click on the Uninstall button.
  7. Now run your update one more time and see if you have succeeded.

Should the above solution fail, then you would need to take the drastic steps that are outlined in the article and video below. The problem with the above solution is that the drivers that you uninstall sometimes reinstall themselves as soon as you restart your computer. This makes it necessary to take the steps that are outlined below. If you get the option to completely uninstall the WiFi drivers from you PC, then do that so that the they do not get reinstalled during the update process.

Solution 2 to the Windows 10 version 1809 Update problem

Click here to read the second solution to the Window 10 version 1809 upgrade issue;

Below is a video showing you how to remove the PCI-e card on an HP laptop. The steps should be more or less similar for all laptops.

Windows 10 Version 1809 update Stuck at 82%

One of the problems that people have been having while updating their computers to version 1809 is having the update hang at 82%. That is what was happening to us. Our computer would begin the update process, but at 82% or some other percentage, the update process would become stuck.

The Windows 10 version 1809 update would remain stuck even when we left the computer turned on for hours. It was, it has to be said, a frustrating problem.

Feature update version 1809 stuck at 82%: An ongoing problem

The issue of having our Windows 10 computer stuck at some percentage during the course of the update process is one that we have encountered previously, with version 1803. Back then, we found that the only solution to the Windows 10 update problem was to create an installation USB and then making a clean installation of Windows onto our computer.

A not so elegant solution

That, it has to be said, was a rather inelegant problem. Wiping out everything on a computer is not something that most people are willing to do. This applies even where backups have been made.

As a result, we were lambasted by quite a large number of our readers. Not only that, but one of them even threatened to report up to Google, whatever that meant.

A much more elegant solution to the Windows 10 version 1809 Stuck at …% problem

With version 1809, we have, we are happy to say, found a much more elegant solution to the Windows 10 failed update problem. But, first we need to describe the cause of the Windows 10 update issue;

What causes the Windows 10 upgrade to become stuck?

WiFi cards are the major cause of Windows 10 upgrade problems

The major cause of the problem of the Windows 10 version 1809 upgrade stuck at 82%, or at any other percentage, mostly has to do with PCI-E (Wireless Cards) that are on computers. On my computer, there is the following card;

Ralink RT3090BC4 802.11b/g/n WiFi N+ BT Bluetooth PCI-e Card SPS: 602992-001

PCI-e Cards from Anatel

Research that we have carried out indicates that the major culprit when it comes to Windows 10 update problems are PCI-e cards that are manufactured by Anatel. It’s actually very strange that despite the fact that thousands of computers have been encountering this problem on a daily basis, neither Anatel nor Microsoft have bothered to sort out the issue.

For some reason, hardware that is made by Anatel (WiFi Cards), cause computers to get stuck during the process of making the Windows 10 upgrade. So if you are having problems upgrading your computer to version 1809 or 1803, then chances are high that the problem has to do with the WiFi card that is on your computer.

Is the issue limited to Anatel manufactured PCI-e cards?

To be frank, I am not really sure that the Windows 10 version 1809 upgrade problem is only limited to Anatel WiFi cards. Was the Ralink RT3090BC4 802.11b/g/n WiFi N+ BT Bluetooth PCI-e Card that is on my laptop manufactured by Anatel? I don’t know.

Could be an issue with WiFi cards in general

What is clear is that the Feature Update to Windows 10 Version 1809 Stuck problem appears to be caused by WiFi devices in general. For some reason they appear to be causing computers to hang at some point during the upgrade problem. Windows then rolls back the entire process and your computer is taken back to the previous version (version 1803 in our case). So, what’s the solution to the Windows 10 version 1809 stuck Problem?

Solution to the Windows 10 version 1809 problem

The following is the solution to the Windows 10 Version 1809 stuck problem;

  1. Remove the WiFi card from your computer.
  2. Connect your computer to the internet using an Ethernet cable.
  3. Download the Windows 10 Update Assistant.
  4. Install the Windows 10 Update Assistant on your Computer
  5. Run the Windows 10 Update Assistant.
  6. Your computer will now be updated to Windows 10 version 1809 without any problems.
  7. When you are done, return the PCI-e card to your computer.

Updating with Update Assistant

Once you have begun running the Windows 10 update, there is not much really that you need to do other than wait for the process to run it’s course.

Did the above solution work for me?

The above solution is the one that finally worked for me. I only got around to removing the WiFi card on my computer after trying to update my Windows 10 computer for quite a long time. In fact, I was about getting ready to carry out a clean wipe on my Windows 10 computer when I attempted the above solution.

Just when I was about to reach my wit’s end, I stumbled upon the above solution. All along, my computer was getting stuck at 82% while attempting to make the update to Windows 10. However, after removing the WiFi card on my Windows 10 computer, I was able to make the update without a hitch.

How do I remove the PCI-e Wifi Card on my computer

Removing the PCI-e card on PCs and laptops is going to be different. However, it’s easy for you to find out what you need to do by going to Google or YouTube. On my laptop, getting to the WiFi card is a simple matter of removing two screws and the battery. Afterwards, I remove the PCI-e card.

Feel free to watch the provided video for more on how you can remove the PCI-e card on an HP laptop. Generally speaking, the WiFi cards on laptops are very accessible. All that you need to do in order to get to them is remove a couple of screws and you will be good to go.

I don’t have an Ethernet connection. What do I do?

You actually need an Ethernet connection to be able to make use of the solution that we provide in this article. Without an Ethernet connection, there is nothing really that you are going to be able to do to sort out your computer when you encounter an update problem, other than make a clean install of Windows.

That’s it! Hope this Solution to the Windows 10 Version 1809 Stuck Problem has been useful. If this article has been helpful, feel free to click on the like button on this post. Also leave a comment in the section below detailing your experiences.


  1. Zolw Zolw February 12, 2019

    You dont need to remove your PCI card. Just go to control panel, device manager and turn it off. Worked for me.

    • admin admin Post author | February 13, 2019

      Thanks for the tip. I had tried doing that a couple of times but for some reason, it never worked. Actually uninstalled the PCI-e drivers but they reinstall themselves as soon as I turn on the computer. Maybe a permanent uninstall?

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