Solution to the Windows 10 Upgrade Problem (Version 1803 Stuck)

A few days ago, I wrote an article in which I chronicled my attempts to update my laptop to the latest version of Windows 10; version 1803. For some reason, the update did not seem to be able to get beyond the 82% mark, which was quite infuriating, considering that I was looking forward to whatever the new features were being introduced in the Windows 10, version 1803 upgrade. The article has proven to be quite popular, and after trying everything, I finally found a solution to the Windows 10 upgrade problem.

Update: After being lambasted for suggesting that the solution to the Windows 10 upgrade problem is to completely reinstall Windows (see comments section below), we have since discovered this much more elegant solution. So, before going through this rather long winded article, follow this link to find out what you need to do to get much needed updates on your Windows 10 computer.

Solution to the Windows 10 Upgrade Problem (Version 1803)

There is only one solution to the Windows 10 Upgrade Problem, as far as I am concerned. Before mentioning it here, let me first give you an outline of what I had done to try and resolve the issue.

What I had done before finding this solution

Some of you are not going to like the solution that later forced itself on me with regards to the Windows 10, version 1803 update issue. But believe me, I had tried everything before arriving at this point. The following are some of the things that I had done in a bid to solve the problem of the stuck Windows 10 upgrade;

  • Yelling
  • Trying to upgrade my laptop via USB
  • Disabling my anti-virus and firewall during the Windows 10 update process
  • Disconnecting from the internet
  • Updating my computer’s drivers

What I did not do

The only thing that I did not do, and I admit that I was too lazy to go down this route, was remove my laptop’s wireless card. This, apparently, had solved the issue on some computers. However, though I am a self proclaimed know-it-all, I have never actually managed to dismantled my laptop, for the simple reason that the thing has an annoying number of hidden screws.

Here is the Solution to the Windows 10 Upgrade problem (Upgrade Stuck at 82%)

Okay, so I have baited you long enough (we all have to pay the bills). The solution, as it turned out, involves carrying out a clean installation of Windows 10 on my laptop. As I said, this Windows 10 upgrade solution is not going to be to the liking of a lot of people, but what can I say? Okay, let me give the solution to the Windows 10 upgrade problem in bullet format so that everyone, including Google, can understand it;

  • Get a DVD or USB with a capacity of more than 8GB
  • Go to the Microsoft website and download MediaCreationTool.exe
  • Once the tool has downloaded to your PC, install and run it.
  • Accept the terms and conditions (who actually reads those things?)
  • Choose the “Create installation media (USB, flash, DVD, or ISO file) for another computer” option.
  • Sit back and relax. The process takes some time. Once you have created your disk, you can use that to make a clean installation of Windows on your computer.

The eternal guinea pig

Because the article that I wrote a few days ago had, as mentioned earlier, proven to be quite popular, I had decided to turn my laptop into a guinea pig in order to, for the first time, be able to upend the word “solved,” to the beginning of an article on my blog.

That’s a decision that I later severely regretted.

After trying to run the update several times, including through the Windows 10 Update Assistant, I finally decided to create a Windows 10 bootable USB. This, I hoped, would provide me with a solution to the Windows 10 upgrade problem.

Restored to Earlier Version

The first one that I created failed dismally, with my laptop telling me that the upgrade had failed a bit into the process. I suspect that the reason for this was that I was using a USB stick that was less than the recommended 8GB.


In any case, after getting inspiration, I got a 16 GB version from my car’s modulator and created another bootable Windows 10 USB. 

Bricking my laptop

Imagine my happiness when upgrading to Windows 10 version 1803 from this USB appeared to, at first, be going smoothly. That euphoria was soon toned down, however. Like clockwork, my laptop, once again, started getting stuck part way into the Windows 10 upgrade process.

The final straw came when I, inadvertently, ended up bricking the poor laptop. You see, I was secure, in the 20 or so times that I had attempted to upgrade the thing to Windows 10 version 1803, in the knowledge that the Windows rollback feature appeared to be doing its work well.

Each time that the upgrade failed, my laptop would be rolled back to the earlier version of Windows, thus restoring all my files.

Infinity restore loop

However, all that ended when Windows suddenly appeared to have made some headway in the installation of version 1803, with the result that the update process actually appeared to have partially succeeded. However, so many errors began cropping up that it was soon clear that I was heading nowhere.

There was also the small fact that the Desktop was no longer available, which made the whole thing rather impossible. It was clear at this point that Windows had not completed the installation process.

However, instead of restoring itself to an earlier version, it had apparently decided to stay put. Believe me, I, at this point, did everything, save for throwing the laptop out of the window, to restore my PC. In any case, it was this final straw that drove me to find the solution to the Windows 10 upgrade problem.

A few files still available

At this point, I got innovative and, using Ctrl+alt+delete, managed to open task manager. From there, I was able to open File Explorer. The good thing at this point was that I could actually see that all my files were still available on the stricken laptop.

However, despite the fact that drive C was showing itself to have the correct amount of data, I could only access a few videos.

The final straw

After giving up for a few hours, I came back to my struggle to resuscitate Windows 10, to find that after starting the machine, the rollback feature had actually come back! So I sat back in happiness, only to discover a few minutes later than my machine had been completely bricked!

The thing was now stuck in a never ending restoration loop and no matter how hard I tried, I just could not solve the issue.

A Clean Install of Windows 10 Version 1803

As mentioned earlier, the solution to the Windows 10, version 1803 stuck update issue involves making a clean install of Windows. If you want to find out how you can go about doing this using a USB stick, feel free to read this article.

Did I lose all my files?

The good news is that I did not actually lose all my files, despite the fact that I have made a clean Windows 10 installation. In fact, I can see that my local drive still has more than the usual new machine files (only 90 GB is free out of the 300GB available storage).

What this means is that some of the files are still there. Indeed, I have found a few in C:\Windows.old.

I had backed up important documents

Another good thing is that I had backed up all my important documents to the cloud using Dropbox. I was, therefore, able to restore them on my newly cleaned machine.

The advantage of a clean installation

Though I have lost quite a bit of images, the good news about making a clean installation of the Windows Operation System on my computer is that it now feels like news. All that sluggishness that I had gotten used to is gone! In any case, I hope this article will be of help to all those who are stuck in the same situation.

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